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Email Us At sales@mkxofficial.com
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RETAILERS
Own a dispensary? Fill out the form to request us in your store!
START SELLING MKX
WHATSAPP
We’re always happy to help our customers
Email Us At sales@mkxofficial.com
Leave us Feedback
Own a dispensary? Fill out the form to request us in your store!
START SELLING MKX
WHATSAPP
Please read our FAQ before sending us a message.
Delivery charges vary depending on your location and the shipping method selected at checkout. Shipping costs will be calculated and displayed before you complete your order.
We also offer free delivery on qualifying orders and special promotions throughout the year. For the most accurate shipping rates, simply add your items to the cart and proceed to checkout.
We accept a variety of secure payment methods to make your shopping experience convenient and hassle-free.
Accepted payment methods include:
Debit Cards
Apple Pay
Google Pay
Cash App
Cryptocurrency (BTC/USDT)
All transactions are processed through secure payment systems to help protect your information.
Delivery times vary depending on your location and the shipping method selected at checkout.
Standard Shipping: 3–5 business days
Express Shipping: 1–3 business days
International Shipping: 5–10 business days
Once your order has been processed and shipped, you will receive a tracking number via email so you can monitor your package’s progress in real time.
Yes. We take the security and privacy of our customers seriously. Our online store uses industry-standard security measures and encrypted connections to help protect your personal and payment information during checkout.
Your payment details are processed through secure payment gateways, and we do not share your personal information with unauthorized third parties.
Once you place your order, our team immediately begins processing it to ensure a smooth and efficient experience.
You will receive an order confirmation email containing the details of your purchase.
Our fulfillment team reviews and prepares your order for shipment. This process typically begins shortly after your order is placed.
Once your order has been dispatched, you will receive a shipping confirmation email along with a tracking number so you can follow your package in real time.
Your order will be delivered to the address provided during checkout. Delivery times depend on your location and selected shipping method.
If you have any questions at any stage of the process, our 24/7 Live Chat support team is available to provide updates and assistance.
Once your order has been processed and shipped, a tracking number will be sent to the email address / Phone number provided during checkout.
Customers receive their tracking information within 24 hours (same day) after their order has been confirmed and prepared for shipment.
If you have not received your tracking information within the expected timeframe, please check your spam or junk folder. You can also contact our 24/7 Live Chat support team for assistance.
Once your order has been successfully placed, our team will contact you using the phone number and email address provided during checkout with complete payment instructions.
You will receive:
Payment details and instructions
Your order confirmation information
Guidance on how to complete your payment securely
If you do not receive our message within a reasonable timeframe, please check your spam or junk folder or contact our 24/7 Live Chat support team for assistance.
Our team is always available to help ensure your order is processed quickly and smoothly.
Email Us At sales@mkxofficial.com
Have a question about an order, product, payment, or delivery? Our support team is here to help. Simply click the Live Chat icon in the bottom-right corner of your screen to start a conversation with us. We’ll be happy to assist you with any questions or concerns.
